Frequently Asked Questions
Everything you need to know about your PARK STORE experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but usually arrive within 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At PARK STORE, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we are working toward 100% sustainability by 2025.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.